Terms of service
1. Who we are.
Intelligent Autonomous Machines S.R.L. ("I.A.M."), Viamonte 776, 3rd floor, office 5, Buenos Aires, Argentina. Contact: hola@weareiam.ai.
2. What KAIA is.
KAIA is a software platform for a company to manage its team, its customers and its AI agents, at kaia.weareiam.ai and over messaging channels. These terms govern the use of KAIA by the company that subscribes to it (the "Company") and the people the Company authorizes (the "Users").
3. The account.
The Company designates its administrators and decides who has access, which features are enabled and which systems are connected. Each User signs in with their own Google account and is responsible for what they do with it. The Company is responsible for having the permissions needed to load its customers' and team's data into KAIA.
4. What KAIA does and does not do.
KAIA answers, proposes and performs tasks using AI models. It can make mistakes. Any action with effect outside KAIA (sending a message, writing to one of the Company's systems, publishing content) requires a User's confirmation, unless the Company expressly configures otherwise for an agent. The Company reviews what KAIA produces before using it with third parties.
5. Acceptable use.
KAIA may not be used for unlawful activities, to send unsolicited messages, to process personal data without a legal basis, or to attempt to access another company's data. I.A.M. may suspend an account that breaches this, notifying the Company.
6. Third-party services.
KAIA connects to third-party services the Company or the User authorizes (Google, Meta/WhatsApp, Telegram, HubSpot, Notion and others). Each is governed by its own terms. I.A.M. is not responsible for their availability or changes.
7. Data.
The data the Company loads or connects belongs to the Company. I.A.M. processes it only to provide the service, in accordance with the Privacy policy. When the service ends, the Company may request a copy and the deletion of its data.
8. Price and plan.
The service is subscribed by plan, with a monthly base price and what each plan includes. Usage beyond what is included is charged at the current plan's rates.
9. Availability.
I.A.M. makes reasonable efforts to keep KAIA available but does not guarantee uninterrupted service. There may be maintenance windows, announced when possible.
10. Intellectual property.
KAIA, its software and its brand belong to I.A.M. What KAIA produces for the Company from the Company's data belongs to the Company.
11. Liability.
To the extent permitted by law, I.A.M.'s total liability to the Company for any claim related to KAIA is limited to the amounts paid by the Company in the twelve months before the event giving rise to the claim. I.A.M. is not liable for lost profits or indirect damages.
12. Termination.
Either party may terminate the service with 30 days' notice. I.A.M. may terminate immediately upon a material breach of these terms.
13. Changes.
I.A.M. may modify these terms. Changes are published on this page and notified to the Company's administrators at least 15 days in advance when they affect rights or obligations.
14. Governing law.
These terms are governed by the laws of the Argentine Republic. Any dispute is submitted to the ordinary courts of the City of Buenos Aires.